Customer Service Blog
Hazel Joy Gabuat 
SHEIN is a Chinese fashion eCommerce company, known more for its app version. It mainly offers women’s fashion but also sells men’s clothing, accessories, homeware, and even gift items. SHEIN is also known for its affordable prices and faster shipping process compared to most of its competitors that are also based in China. History of … Weiterlesen …
Zaful is one of the well-known fashion websites that offer fashionable and trendy items that comes with a low price tag. It is a popular website in many countries that it even supports different payment methods available in the specific country it is in, such as UK’s Klarna and US’ Afterpay. Apart from it, the … Weiterlesen …
ASOS is a British company the offers fashion clothing, beauty items, accessories, and even gift items that focus on young adults. It ships in over 190 countries and carries more than 800 brands on its website. The company successfully acquired Arcadia Group in February 2021, the company that carries fashion brands like Topshop, Top Man, … Weiterlesen …
Having more customers means that the business is growing. As an owner, you are the sole responsible for everything in your business. Managing an influx of customers may be hard, which may require you to get an additional employee or any kind of help you may need. Providing exceptional customer service would usually mean additional … Weiterlesen …
People have a certain perception that customer service has to focus on customers alone. The truth is, the participation and the role of management, employees, and systems used plays a vital role in the delivery of proper customer service. Based on the system and the features it offers, this is what Zendesk aims to deliver. … Weiterlesen …