How to Contact Sunrise Customer Service

Sunrise Communications AG is a Zurich-based Swiss telecommunications service provider from Liberty Global. With 2.99 million customers, it is the second largest telecommunications company in Switzerland after Swisscom. It offers mobile, television and landline and internet services.

Sunrise offers unlimited free family calls in Switzerland as well as in Europe, the USA and Canada. Suitable for a family who buys several products (e.g. landline and cellular networks) and receives a collective invoice for all products.

Often the customer service has to be contacted. It is very good when all the necessary contacts are always at hand.

Sunrise Phone Number

The quickest way to contact Sunrise support is to call one of the phone numbers:

There are no roaming charges for calls to the second number from abroad. The hotline can be reached from Monday to Friday from 8 a.m. to 10 p.m. and from Saturday to Sunday from 8 a.m. to 6.30 p.m.

Sunrise FAQ

If you are currently unable to communicate by phone, you can search the Frequently Asked Questions page for the answer you want.

This site is easy to navigate. Just search for the section you want or type your question in the search bar.

Sunrise Help by Chat

You can write a message to the customer support agent in live chat. This is another quick way to get in touch with Sunrise employees. The chat window is in the lower right corner of the company website.

Sunrise Postal Address

Sunrise also provides a physical postal address:

Sunrise Communications AG
Thurgauerstrasse 101B / P.O. Box
8050 Zurich

Sunrise on Social Media

Alternatively, you can contact Sunrise support via social media:

Facebook: @SunriseCH Telecommunication company
Twitter: @Sunrise_de

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